IELTS is the world’s most popular English language test. If you’re looking to work, study or live abroad then taking an IELTS test can help you make that dream come true.

Important information for IELTS candidates  

Register now for IELTS and secure your slot for when we start testing again! Book now.

Please be assured that we are working hard to make it as safe as possible to protect you and our staff when we resume testing.

At the British Council, your health and safety come first. We are closely following and implementing guidance from national and state government authorities to ensure the continued well-being of all our community.

Considering the rapidly evolving coronavirus situation and the prevailing uncertainty, we would like to reassure you that our duty of care to you is of paramount importance to us. We will put in place relevant measures to protect all test-takers when we resume IELTS testing.

Important Notes:

•Please do not come to the test if you are unwell or showing symptoms such as fever, cough, respiratory difficulty or other flu-like symptoms.

•Test-takers displaying the above symptoms will not be permitted to sit for any exams.

•If you do not feel comfortable with taking the exam in the current situation, you can request a free transfer or refund.

•We will inform test-takers ahead of the test date via SMS and Email of any changes in their test schedule and/or test venue.

•Please be advised that there is a delay in processing the following services and we will get back to test-takers as soon as possible:

1.EOR (Enquiry on Results)

2.ATRF (Additional Test Report Form)



Requesting Postponement or Refunds:

To transfer your test to an alternate date, or to request a cancellation and refund of your IELTS Exam, kindly email to

We are monitoring the Covid-19 situation daily and are taking precautionary measures in line with the relevant authorities. Please be assured we will keep you updated on the latest developments at our end. If you require more information or assistance, please do reach out to us via the contact details below.

We seek your continued support and cooperation in fulfilling our responsibility of delivering examinations to the best of our ability, while prioritising your welfare at all times.

 Should you require more information, please send us an email to