You can get an instant reply to common IELTS queries via email or SMS.

For other queries, you can contact us online and we will get back to you as soon as possible. If you are taking an exam with us, please include your candidate details so we can reply promptly.

Please note that British Council Information Centre (0800-22000) office timings are from 0900-1800, Monday to Saturday.

  • For queries related to Computer Delivered IELTS, please call us at 0800-IELTS (43587)
  • For any other query, please call us at 0800-22000


You can view our Customer Complaint Policy here.

Call us

Contact us online

Our office locations