What is the IELTS exam? It is the most respected English language exam in the world. If you have visual, hearing, speaking or learning difficulties, our official IELTS test centres can help you take your IELTS exam. If you need a modified version of IELTS, please give the test centre three months’ notice before your IELTS exam time.

If special arrangements need to be made (for example, you need extra IELTS exam time) please give the test centre six weeks' notice.

Your English language ability will be assessed objectively, regardless of any disability or special needs that you may have so your IELTS score and band will not be affected.

Special arrangements for IELTS exams include

  • Braille papers
  • special Listening CD with necessary stops and pauses
  • lip-reading version of the IELTS Listening test
  • enlarged print or IELTS Speaking exam task cards in Braille.

What sort of help can I get?

If you have a visual impairment, we can provide:

  • enlarged print
  • Braille test papers
  • a dictation assistant to write the answers for you as you speak.

If you have hearing difficulties, we can offer:

  • special amplification equipment
  • a lip-reading version of the IELTS Listening module.

If you have dyslexia, we can arrange:

  • extra time for the Reading and Writing tests.

Please contact your local test centre as soon as possible if you have special needs that may require a modified IELTS test version.

You can get an instant reply to common IELTS queries via email or SMS.

For other queries, you can contact us online and we will get back to you as soon as possible. If you are taking an exam with us, please include your candidate details so we can reply promptly.

Please note the British Council Information Centre (0800-22000) office timings in Pakistan are from 0900-1800, Monday to Saturday.

You can view our Customer Complaint Policy below.