If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked and will need to request this at the test centre where you sat the test.

For Fee related to EOR please refer to IELTS pricing document in the download section below.

Your fee will be refunded if your score is increased for any section of the test

You can Pay for your EOR in the following ways:

  • As a most economical way, you can pay by interbank transfer (IBFT) through Online banking or ATM. Find out the payment process details here
  • You can pay by bank draft (made payable to ‘British Council Pakistan’). Bank Drafts should be sent to our office locations
  • You can deposit cash at your local Standard Chartered Bank (SCB) / Muslim Commercial Bank (MCB). Use our bank details to make the payment   
  • You can also deposit cash in your Virtual Account in any SCB branch which has been already created against your IELTS registration number

You need to apply for a re-marking no later than six weeks after the test date.

For IELTS On Paper and Computer you will need to request EOR through the Test Taker portal

For IELTS UKVI On Paper, on Computer and Life Skills click on the EOR Link

Your result will normally be available in 2 to 21 days, depending on several factors including the number of sections requested for remark. If you have not received a response after 28 days, please contact info@britishcouncil.org.pk or 0800-22000.

Appeals & Investigations:

Candidate can apply for Appeal in 21 calendar days of receiving notification of decision. 

For fee pertaining to appeal please refer to IELTS Pricing document in the download section below: 

The appeals process allows for reviews in 2 consecutive stages.

Stage 1 – Case review by Independent Authority

Test Takers must submit their application within 21 calendar days of receiving notification of decision and will be notified of the outcome of their appeal within 10 weeks of submission.

Stage 2 – Case review by Appeal Committee

Test Takers who are dissatisfied after the Stage 1 decision, may submit an application for a Stage 2 Appeal. Test Takers must apply within 14 calendar days of the receipt of the outcome of the first stage appeal and will be notified of the outcome of their appeal within 10 weeks of submission.

For Appeals application form please refer to download section below.  

Before submitting an application for an appeal, Test Takers are advised to read the full description of the appeals process here: http://www.cambridgeenglish.org/help/enquiries-and-appeals/