Getting a refund

Cambridge

Entry withdrawal and refund policy for the Cambridge May/June 2025 examination series.

Please find important details for entry withdrawal and refund requests for the October/November session.

Instructions for Candidates: 

1. Complete the attached template below with entry withdrawal requests for the May/June 2025 session.
2. Email the fully completed template to the British Council at info@britishcouncil.org.pk 
3. The final deadline to email the entry withdrawal template is 12 February 2025.

Important Note: 

Returning to pre-Covid policy, withdrawals received after the 12 February 2025 entry deadline will not be eligible for a refund.

The only exceptions are candidates withdrawing for extenuating circumstances (e.g. medical grounds or following bereavement). These cases must be supported by official documentation (medical certificate or, following bereavement, a letter on centre-headed paper) which we submit to Cambridge for approval.

Please note that refunds for withdrawals will not include penalty fees if the entries were initially submitted at late or very late stages.

Click here to visit the Cambridge withdrawal policy.

Admin fee on refund processing:

• PKR 1,500 will be deducted per subject for withdrawals before 12 February 2025.
• Exceptional withdrawals after the deadline (e.g. medical grounds and supported by documentation) will incur a deduction of 25% of the total fee.
• As explained above refunds against withdrawals will not include penalty fees for the entries submitted at late or very late stages.

Thank you for your attention to this matter, and we appreciate your cooperation in ensuring a smooth examination process.

Pearson Edexcel

Pearson Edexcel exam fee consists of two parts: the British Council local fee and the Pearson Edexcel UK board fee.

Refund policy of British Council Pakistan: 

• British Council will refund all exam fees if the candidate cancels all subject entries simultaneously and an application is received before the British Council stage deadline during which the candidate has registered. No refund requests will be entertained after the British Council registration deadline.
• In case of cancellation under medical grounds, after the British Council deadline British Council will refund all local fees provided that the board has approved the refund of board fees, and will not deduct any British Council element/admin charge.
• All refund requests must be submitted on the Fee Refund Application Form, which is available on the British Council website. The original exam fee bank deposit slip must be attached to it. No refund application will be entertained after the British Council registration deadline, unless on medical grounds. Refunds on medical grounds are applicable at any stage. 
• There will be no refunds for partial subject entry withdrawals. The British Council local fee cannot be transferred from one exam session to another. The full fees is payable by a candidate for any subsequent entry. 
• We will not refund any fees once paid for certification, verification or attestation services.

Refund policy of Pearson Edexcel International Examinations board fee: 

• Pearson Edexcel will refund the board fees if they receive notification of the withdrawal of a candidate before the last high fee deadline. School candidates must submit the refund applications via their institutions to the British Council offices. Private candidates must contact their respective British Council office directly.
• Pearson Edexcel will consider refunding board fees on medical grounds if an application is accompanied by a statement from a medical practitioner to the effect that the candidate is unable to sit the examination(s). All original medical reports must be attached with the application. Edexcel board fee refunds will not be issued until after the end of the examination session.
• Pearson Edexcel exam fee cannot be transferred from one exam session to another. The full fees is payable by a candidate for any subsequent entry.

Beneficiaries of Refunds and blood relatives

• Candidates, who do not have a bank account of their own and want the refund to be made in favour of a desired beneficiary, should fill a beneficiary detail form along with the copies of passport / Computerised NADRA card of themselves and beneficiary.

• Beneficiary, in this context, can be candidate’s blood relative only i.e. immediate family member i.e. son(s), daughter(s), husband, wife, father or mother.

• Completed & signed form should be sent along with the refund application form.