A British Council employee explaining details about an exam to a student
A British Council employee explaining details about an exam to a student ©

All rights reserved to the British Council and Mat Wright

Cambridge

Cambridge GCE exam fee consists of two parts: the British Council local fee and the Cambridge UK board fee.

Refund policy of British Council Pakistan: 

  • The British Council will deduct Rs.1000 as administrative charges and refund the remaining amount if the candidate cancels all subject entries simultaneously and an application is received before the regular entry closing date.
  • The British Council will refund the local fee at the rate of Rs.500 per subject if the application is received between the regular and the late entry closing date.
  • All refund requests must be submitted on the Fee Refund Application Form, which is available on the British Council website. The original exam fee bank deposit slip must be attached to it. No refund application of local fee will be entertained after the late entry closing date.
  • There will be no refunds for partial subject entry withdrawals. The British Council local fee cannot be transferred from one exam session to another. The full fees is payable by a candidate for any subsequent entry.

Refund policy of Cambridge International Examinations board fee:

  • CIE will refund the board fees if they receive notification of the withdrawal of a candidate before the regular entry closing date. School candidates must submit the refund applications via their institutions to the British Council offices. Private candidates must contact their respective British Council office directly.
  • CIE will consider refunding board fees on medical grounds if an application is accompanied by a statement from a medical practitioner to the effect that the candidate is unable to sit the examination(s). All original medical reports must be attached with the application. CIE board fee refunds will not be issued until after the end of the examination session.
  • CIE exam fee cannot be transferred from one exam session to another. The full fees is payable by a candidate for any subsequent entry.

Pearson Edexcel

Pearson Edexcel exam fee consists of two parts: the British Council local fee and the Pearson Edexcel UK board fee.

Refund policy of British Council Pakistan: 

  • The British Council will deduct Rs.1000 as administrative charges and refund the remaining amount if the candidate cancels all subject entries simultaneously and an application is received before the regular fee deadline.
  • The British Council will refund the local fee at the rate of Rs.500 per subject if the application is received before the last high fee deadline.
  • All refund requests must be submitted on the Fee Refund Application Form, which is available on the British Council website. The original exam fee bank deposit slip must be attached to it. No refund application of local fee will be entertained after the late entry closing date.
  • There will be no refunds for partial subject entry withdrawals. The British Council local fee cannot be transferred from one exam session to another. The full fees is payable by a candidate for any subsequent entry.

Refund policy of Pearson Edexcel International Examinations board fee: 

  • Pearson Edexcel will refund the board fees if they receive notification of the withdrawal of a candidate before the last high fee deadline. School candidates must submit the refund applications via their institutions to the British Council offices. Private candidates must contact their respective British Council office directly.
  • Pearson Edexcel will consider refunding board fees on medical grounds if an application is accompanied by a statement from a medical practitioner to the effect that the candidate is unable to sit the examination(s). All original medical reports must be attached with the application. Edexcel board fee refunds will not be issued until after the end of the examination session.
  • Pearson Edexcel exam fee cannot be transferred from one exam session to another. The full fees is payable by a candidate for any subsequent entry.

APPLICATION PROCESS FOR REFUNDS

  • Candidates must lodge an application for refund no later than five working days after the test date. 
  • Candidates must complete a Request for Refund Form and attach the appropriate documentation and/or evidence. Acceptable documents may include a medical certificate from a qualified medical practitioner, a death certificate, or a police report. Statutory declarations and certificates signed by family members are not acceptable. 
  • Candidates must provide payment confirmation with the refund application
    • if the fee was paid in cash, the original Yellow Slip should be provided
    • if paid through credit card, the payment Confirmation Slip should be provided
  • If the candidate’s application is approved, the centre will refund the test fee to the candidate. However the centre may deduct an administrative fee (no more than 25% of the test fee). 

If a request is not raised 5 weeks before the test date, it shall not be entertained UNLESS it falls under one of the reasons listed above.

If it falls under one of the reasons listed, the candidate will contact the British Council, and shall be asked to confirm the following information: 

a) Whether the yellow deposit slip candidate copy is available with the candidate.

     a. For candidates who paid through a credit card, they will be asked whether they have their payment confirmation receipt. 

If these documents are not available, the refund request shall not be entertained

b) If the candidate is applying for the refund 5 weeks before the test date or
c) If the candidate is applying for refund within 5 weeks of test date or
d) If the candidate is applying for refund within 5 days after test date

If the criteria listed above are met, the candidate will then be asked for their CNIC for our record. Subsequently, the candidate shall be informed of a date, time, and location for a refund meeting with a member of British Council staff. The candidate shall also be asked to complete and bring the refund application form to the meeting along with relevant supporting documents, as per the reason cited for the refund.